Forkliftonline » Help » Tips
How to buy with Forkliftonline
How to contact a seller from a different country?

After you find an interesting listing, contact the seller in any convenient way: call their phone number, send a message through the contact form or in a messenger app.

Take note that when you use the form for contacting, your message will be automatically translated to the seller's language.

All sellers have experience of international sales and work with inquiries from any country and in any language.

How to buy vehicles or equipment from another country?

Choose the listing you like and contact the seller.

Don't be afraid of asking questions!

Ask anything about the purchase, transaction processing, and shipment: the companies that sell their vehicles with Forkliftonline usually have experience of selling to different countries and are always ready to help you.

For shipping the vehicles or machinery to your country, you can also use third-party services.

Such companies can additionally inspect the vehicles you are purchasing at the seller's location, help with paperwork and generally assist you with the whole process of purchase, up to the moment when you receive the vehicle you bought.

You can calculate an approximate cost of the shipment directly on the page with the listing: click on the block "Need delivery?" and choose your country and city.

You can send an inquiry to a shipment company at once: their managers will contact you and help with all the details of purchase and delivery.

Before proceeding with the payment, you should get acquainted with the security tips.

Important! Forkliftonline website is not a party in this deal. Check all the information with the seller.

How can you quickly find a relevant offer?

If you know for sure what you are looking for, - just enter your inquiry into the search line: for example, "DAF XF 105" or "KOMATSU D65 2008". You can also start your search from the rubricator on the website's homepage: choose a category of vehicles and then continue to a subsection that interests you. You will see the list of all ads in this category.

Use filters on the left side to see only ads that suit you:
  • In price filter select the necessary price range;
  • The "year of manufacture" will help to filter out vehicles that are too old;
  • Pay attention to country filter if you are ready to buy vehicles only from certain regions;

Sort the ads by your most important parameter to see the best ads in the beginning of the list.

As you are looking through the ads you have found, do not hesitate to contact the sellers for more information: they are always ready to answer your questions about the vehicles or the process of purchase.

Why do you need to subscribe to ads?

After you subscribe to ads, you will receive notifications about new ads to your email address. This will help you not miss the best offers.

If your search by chosen parameters gave no results, you can also subscribe to updates to be among the first people who'll find out about the new interesting offers.

How to create a subscription?

If you didn't find a suitable offer, save the search settings and create a subscription, indicating your email address. As soon as a suitable offer appears at the website, you'll receive a notification to your mailbox.

You can subscribe directly in the ads list using the "subscribe" button. You can also create a subscription on your own by indicating necessary search parameters.

Why does one need a spare part request and how to submit it?

If you cannot find the necessary spare part on the website, use the service "order spare parts". Your request will be sent to all compatible sellers, who will provide you with their offers in no time.

How do I buy machinery/parts/equipment?
Linemedia does not sell machinery or spare parts. If you have any questions, please contact the sellers listed in each ad directly.
How do I buy machinery at an auction and does the platform act as an intermediary in the transaction?
We do not broker the sale of machinery through auction, nor do we assist with registering on the auction website, redeeming the machinery, or shipping it.
Our websites contain informational ads only. The terms and conditions of the auction can be found on the website listed in the seller's contact information.
How do I buy vehicles abroad?
Our company provides ad placement services. For detailed advice on the machinery delivery, please contact the shipping companies.
More information can be found at the link
https://forkliftonline.com/help/category/?id=advices#buy-from-another-country
How long do I have to wait for the seller to respond from abroad?
If you are communicating with a seller from abroad, pay attention to time zone differences, working hours and public holidays. You can also use messengers to call or text the seller. Your request may take a little longer to process due to certain differences in the way foreign companies operate.
More information can be found at the link
https://forkliftonline.com/help/category/?id=advices#contact-with-seller-another-country
How do I communicate with a seller if they don't know the local/English language?
For the convenience of users, we have developed and integrated a built-in translator on the website. When communicating through the form, your message will be automatically translated into the seller's language.
How do I know if the vendor I want to buy from is reliable?
The Linemedia team makes every effort to make the use of our resource safe and convenient. However, unfortunately, we cannot guarantee the promptness of sellers' responses, accuracy of prices in the ads, or the safety of your transaction.
To avoid becoming a victim of scammers, be careful and check the sellers yourself.
Our safety tips: https://forkliftonline.com/help/category/?id=safety
Haven't found the needed information? Feel free to ask
How to sell with Forkliftonline
How to place an ad?

Click on the button “Place an ad” and choose one of the options: a one-time placement or selling vehicles on a regular basis.
Then choose the category, add a description, photos, and videos, and leave your contact information.
To increase the number of views, we recommend you to add a detailed description and high-resolution photos.

Does it cost anything to place ads at Forkliftonline?

Ad placement with Forkliftonline is a paid service.
A private person can place one or several ads; for companies, we have special service packages on attractive terms.

To receive a detailed consultation on choosing the best package, you can submit an enquiry, and our manager will contact you.

How can one pay for the ad placement service?

You can pay for the services with a VISA or Mastercard bank card or using electronic payment services: Google Pay, Visa / MasterCard (Checkout.com), PayPal and others.

How to increase the efficiency of sales?

To make your sales more effective, you can use the following services:

  • Promote Ad
    Your ad will be anchored at the section's main page, above regular ads. Example.
  • Activate auto-renewal
    To make your ads go up in the list once in a while, activate the function "Auto-renewal".
    After you activate it, renewal of your ads will happen automatically, according to a schedule you set.
How to place a banner?

You can learn more on how to place a banner in the section "Banner advertising". Our designers will help to create the layout. Details

What are the additional services?
  • Automatic updating
    To save your time, we can automatically import (and update on a regular basis) all your Forkliftonline ads from a source you specify: for example, from your website or any other page with your vehicles and equipment. Your won't need to spend time on keeping your Forkliftonline ads up-to-date: the stock is updated automatically and you receive new inquiries from potential purchasers!
  • Ads export
    This service lets you automatically export ads to other platforms. You do not need to spend time on placing your ads on every platform! You simply add an ad at Forkliftonline, and it will be automatically placed on all selected platforms.
Promoted ads: answers to the most frequently asked questions
  • What are promoted ads and how does it work?
    A promoted ad is an ad that is placed at the top positions in the sections and is additionally highlighted with a different color to draw attention.
  • How many ads can be placed in the Promoted ads?
    You can place one or all ads from a selected section on one position.
    For example, you have 8 units of machinery in one category. By purchasing the “Promoted ads” service, you can add all 8 ads to the Promoted, and they will appear one by one on the purchased spot.
What is ad renewal and how does it work?
Renewal is a one-time action that allows you to update your listing and raise it higher in the ads list. As new listings are added by other sellers, your ad will gradually move lower. In order for your ad placement to be effective, make sure that your ads do not lose their position.
You can also activate the “Auto Renewal” feature, so that your ads move up to the top of the list at regular intervals.
After activation of this service, ads will be renewed automatically according to the schedule you set.
You can purchase a renewal or renew your ad yourself in your personal account. For your convenience, we also offer packages of renewals. You can inquire about the price of such packages from your personal manager.

*The renewals can be stored on your balance for an unlimited period of time.

How can I increase the number of ads in a package?
To increase the number of ads in a package, submit a request via the “Help” section or call your personal manager.
Are my ads/account additionally promoted with Google?

Your ads are anchored on the website in specific sections and categories. When a user conducts search using relevant keywords, the specific section of our website will be displayed in the search results.

For example, if you are selling a tractor unit of a particular brand, then when a user queries a search engine, a link specifically to the tractor unit section of Autoline website will be displayed in the search results. In this case, your ad will be one of those that the potential customer will see.

But for more effective sales it is important that your ad is displayed immediately on the first pages of the section. For this purpose, we advise you to use Promoted ads or ad renewal services. We also offer interested clients additional promotion services with Google and Facebook. For more detailed information please contact your manager.

How do I edit/change a category in an active ad?
After activation, your ad is verified by our moderators to make sure that the type of machinery and the chosen website category match. Immediately after that, the ad is assigned to a certain category. After the ad is activated by the moderators, unfortunately, it is not possible to change the category. However, you can always place a new ad.
How do I edit an ad?
In order to discourage scamming, our website follows specific rules. After the ad is activated, you will no longer have access to editing. For this reason, before activating and paying for the ad, it is important to check the listing and all filled-out fields. However, you can always change the price or add new photos or videos to your active ad.
How can I get an invoice for a bank transfer payable by a company for 1-2 ads?
To pay for one-time ad placement by a bank transfer, we offer you two options:
  1. To get an invoice for placement of 2-3 ads.
  2. To pay for one-time ad placement by a bank transfer, we offer you two options:

  3. To get an invoice for placement of 1 ad.
  4. Choose the option "Place an ad" in the account dashboard, fill out all necessary fields, check them carefully, and proceed to the payment. Choose "Bank transfer" as the payment method and "Company" as the payer. When you fill out a special form, you will receive an invoice ready to be submitted to your accountant.

    * Please keep in mind that confirmation of payment by bank transfer can take up to 3 business days.

How can I obtain an invoice / an act of rendered services?
In the balance section, there are special notes “List of invoices” and “Account transaction history”. Go to “List of invoices”, where you will see all paid invoices and acts of rendered services in PDF files right in your personal account.
You can also request your personal manager to send a PDF copy of the act to your e-mail or the original documents to your mailing address.
How much does it cost to place an ad and where can prices be found?
You can get a commercial offer with up-to-date prices by inquiring in the “Help” section or by contacting our managers by phone.
Our managers will choose the most favorable ad placement package for you (based on your needs and the number/type of machinery), advise you on the terms of ad placement and send a commercial proposal for your consideration by email, Viber, WhatsApp or Telegram.
Where can I see the website statistics?
If you are interested in statistics of the website or certain categories/sections for a specific period, send a request through the “Help” section or contact our managers by phone. Our specialists will prepare statistics based on your request and send you an e-mail.
Haven't found the needed information? Feel free to ask
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